Conflict Resolution Trainers' Manual – 12 Skills

Fiona Hollier, Kerry Murray, Helena Cornelius

12 Skills

A comprehensive guide running for highly successful Conflict Resolution sessions. It offers teaching material, group and individual exercises and handouts for over 50 hours of instruction on the 12 skills of Conflict Resolution. Each chapter starts with clear guidelines for constructing training slots of different lengths. It will be invaluable for a new trainer and will refresh and inspire even the most experienced trainer’s material. The most successful style for teaching CR skills is highly interactive and this manual shows you exactly how to achieve this.


Book Description


In the interests of promoting the skills for a peaceful world, any part of this manual may be freely reproduced for participants, included in new training manuals, articles and books or adapted, without seeking our permission. However, acknowledgement of Conflict Resolution Network and its contact details must be included with any content used.

Written by Fiona Holier, Kerrie Murray and Helena Cornelius

First published in Australia in 1993,

Second edition published in Australia in 2008 by
The Conflict Resolution Network
PO Box 1016
Chatswood NSW 2057

Ph+61 2 9419 8500 Fax +61 2 9413 1148


© 1993, 2008 The Conflict Resolution Network