NOTE: E-Book UNDER CONSTRUCTION – The full training guide, made available here, has not yet all been uploaded and formatted for use as an Ebook. What you’ll find here is what we’ve posted thus far. We will continue to add chapters and will remove this notice when the book is fully posted online.
Running Conflict Resolution Courses
Icebreakers and Energisers
- The Twelve Skills of Conflict Resolution
The Win/Win Approach